Add-On: Film My Order!
Want to see your order get packed on our social media pages and don't want to leave it up to random fate? Then add this video request to your order to guarantee your package is prioritized. All videos get posted within the month.
Disclaimer: All personal information like full names, addresses, etc. are kept private and will not be included in videos. Customers will be referred to by their first names and their order numbers.
With our random selection based on the loose preferences each customer provides, we know there is still a chance they may end up with books that don't interest them. If an instance occurs where a customer dislikes their book enough to want an exchange, we would be more than happy to send an additional book without needing the original book in return. All books have value so we ask that rather than mailing the book back as an exchange for your replacement, instead donate it to a school, hospital, or women's shelter. It may be the book to inspire a child's love of reading or help someone through a rough time.
Even though we have no problem replacing the book that comes in your box, we don't accept any returns or exchanges on any of the items that come along with the book. The items in our boxes are picked picked at random. We do swap out food items if an allergy is listed or a specific item is asked to be excluded under the customer's preferences, but it can't be exchanged after a customer has already received it.